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Privacy Policy

This Privacy Policy describes how Lenador ("Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, interact with, or make a purchase from www.lenadorfurniture.com (the "Site") or otherwise communicate with us (collectively, the "Services").

For purposes of this Privacy Policy, "you" and "your" refer to any user of the Services, including customers, website visitors, and any other individuals whose personal information we may collect.

By using our Site or Services, you agree to the collection, use, and disclosure of your personal information as described in this Privacy Policy. If you do not agree with this policy, please do not access or use our Services.

Changes to This Privacy Policy

We may update this Privacy Policy occasionally to reflect changes in our practices or for legal, regulatory, or operational reasons. When we make changes, we will post the updated version on this page and revise the "Last updated" date above. Where required by applicable law, we will provide additional notice.

How We Collect and Use Your Personal Information

To deliver our Services — including processing orders, providing customer support, customizing your experience, and improving our offerings — we collect personal information in several ways. The specific data we collect depends on your interactions with Lenador.

In addition to the specific purposes outlined below, we may use your personal information to:

  • Communicate with you regarding your orders or inquiries
  • Operate and improve the Site and Services
  • Comply with legal obligations
  • Enforce our Terms of Service
  • Detect and prevent fraud or misuse of the Site

What Personal Information We Collect

The information we collect includes both information you provide to us directly and data collected automatically when you use the Site.

Information You Provide Directly

This includes:

  • Contact Information: Name, email address, phone number, billing and shipping addresses.
  • Order Details: Products purchased, payment method confirmation (e.g., payment status, not full card details), shipping and tracking details.
  • Account Information: Username, password, and security question answers (if account creation is supported).
  • Shopping Behavior: Items viewed, added to cart, or added to wishlist.
  • Customer Support: Messages or details you provide when contacting us for assistance.

Information Collected Automatically

When you access the Site, we may collect information such as:

  • Device and Browser Information: IP address, browser type, operating system, device identifiers.
  • Usage Data: Pages visited, links clicked, time spent on the Site, referring URLs.
  • Cookies and Similar Technologies: We use cookies and tracking tools to understand user behavior and enhance the browsing experience. You can control cookie preferences through your browser settings.

Sharing Your Personal Information

We may share your personal information with:

  • Service Providers: Third-party companies that assist with order fulfillment, payment processing, hosting, analytics, and other operational services.
  • Legal Authorities: Where required by law or to protect our rights, users, or others.
  • Business Transfers: In the event of a merger, sale, or reorganization, your information may be part of the transferred assets.

We do not sell or rent your personal data to third parties for marketing purposes.

Data Security

We implement industry-standard security measures to protect your personal information. However, no method of transmission over the internet or method of electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.